Responsible Gaming

    Gaming Should Be Entertainment, Not Income

    At Rocket Casino, we believe that online gaming should be enjoyed as a form of entertainment only. It is never a reliable way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.

    Age Verification

    You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to participate in gaming activities. By accessing Rocket Casino, you confirm that you meet this legal requirement in Australia.

    Warning Signs of Problem Gambling

    If you recognise any of the following signs in yourself or someone you know, please seek help immediately:

    • Chasing Losses: Trying to win back money you've lost by gambling more
    • Hiding Gambling Activity: Keeping your gaming a secret from family, friends, or partners
    • Increasing Stakes: Needing to bet more money to get the same level of excitement
    • Loss of Control: Being unable to stop or reduce your gaming despite wanting to
    • Neglecting Responsibilities: Skipping work, school, or neglecting family and friends due to gaming
    • Using Gaming to Escape: Gambling to relieve stress, anxiety, depression, or other negative emotions
    • Borrowing Money: Taking loans or using credit to fund gaming activities
    • Physical or Mental Health Issues: Experiencing sleep problems, anxiety, or irritability related to gaming

    Self-Help Tools & Responsible Gaming Features

    Rocket Casino provides tools to help you maintain control over your gaming:

    • Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
    • Loss Limits: Establish a maximum amount you're willing to lose during a gaming session
    • Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
    • Session Limits: Set time restrictions for your gaming sessions
    • Self-Exclusion: Temporarily or permanently exclude yourself from your account to prevent access
    • Account Cooling-Off Period: Take a mandatory break from gaming for a set period

    To access these tools, visit your account settings or contact our customer support team.

    Support & Help Organizations

    If you or someone you know is struggling with problem gambling, help is available:

    Australia

    • Gambling Help Online: www.gamblinghelponline.org.au – Free counselling and support services for all Australians
    • Gambler's Help: 1800 858 858 (24/7 free telephone counselling)

    United Kingdom

    Canada

    United States

    Germany

    • Bundeszentrale für gesundheitliche Aufklärung (BZgA): Gambling addiction information and support

    If You Need Help, Reach Out Today

    Problem gambling is a serious issue that can affect your financial wellbeing, mental health, and relationships. You are not alone. Free, confidential support is available 24/7 through the organisations listed above.

    If you're experiencing difficulty controlling your gaming, please contact Gambling Help Online on 1800 858 858 or visit www.gamblinghelponline.org.au today.

    Your wellbeing is our priority. Play responsibly.